FAQ

Where do you ship from?

Our US warehouse. Most orders arrive in 3–6 business days.

How much is shipping?

Free over $40, otherwise $4.95 flat rate.

What's your return policy?

30 days, no drama. If your pup isn't happier, we refund you. See our Refund Policy.

Are the materials safe?

All products are made from non-toxic materials. Cooling gel is sealed and puncture-resistant — still, no product replaces shade and fresh water on hot days.

How do I pick the right size?

Each product page has a size chart. Unsure? Email support@pupbreeze.com — real humans, real dog people.

How do I track my order?

You'll get a tracking link by email within 48 hours of ordering.